UpdatesYour Page History
Do's and Don'ts
Do
- Dress conservatively
- Learn some stock phrases
- Be on time or early
- Use titles and surnames
- Shake hands lightly
- Nod or make a small bow to show extra respect
- Give business cards with both hands, Chinese side up and facing the receiver
- Take business cards with both hands and study them for a few seconds
- Be conscious of social hierarchy in seating and addressing
- Reciprocate toasts, compliments and gifts
- Focus on compliments and positives, esp about China
- Making issue a joint problem
- Take time
- Be persistent
Don’t
- Be late
- Gesticulate
- Eye-ball
- Point (including with a teapot spout!)
- Confront - including saying ‘No’
- Instead, be vague, eg: ‘I’ll look into that’ to a ‘Can you …?’ question; ‘I’m over 29’ to ‘How old are you?’; ‘I am very satisfied’ to ‘How much do you earn?’
- Talk about sensitive subjects, including sexual innuendo or Taiwan, Tibet and Hong Kong as if they were or should be separate from PRC
- Be critical
- Demand an immediate response
- Get impatient
- Lose your temper
- Give up
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