Information Technology

What is Information Technology (IT)?

IT refers to anything related to computing technology, hardware, software, the Internet, or the people that work with these technologies. Most companies now have IT departments to manage this technology, with financial services now being one of the biggest employers of IT professionals in the world.


IT and financial services

There are a number of areas within IT that are relevant to financial services businesses. These may include but are not limited to:

  • Areas of development (such as web, systems, products, programs and software)
  • Business continuity (systems or technical)
  • Administrator and maintenance (of databases or networks)
  • Cyber-security


Examples of job roles in IT:

  • Database administrator 
  • Network engineer
  • IT systems Consultant/Technician
  • IT Project Manager
  • Information Systems Manager/Specialist
  • IT Applications Support Developer
  • Chief Information Officer (CIO)


Skills you may need:

  • Understanding of a range of programming languages
  • Awareness of and ability to cope with and adapt to rapid technological changes
  • Excellent mathematics/numeracy skills
  • Ability to understand complex numerical data
  • Problem-solving skills
  • Organisational skills
  • Team work and leadership skills


Qualifications you may need:

  • Relevant university degree
  • Industry recognised ICT qualifications such as Microsoft Certified Solutions Expert (MCSE), Microsoft Certified Solutions Associate (MCSA), Microsoft Certified IT Professional (MCITP) or ITIL certification