HSBC Bank International, which is headquartered in Jersey, has received global recognition for its internet banking services.
HSBC Bank International was named ‘Best Consumer Internet Bank’ at the Global Finance Internet Banking Awards 2010, which were held in New York in late 2010. Having won the Channel Islands award in the preliminary regional category, the Bank went on to pick up the overall top consumer internet banking award in the Global category too, fending off strong competition from Wells Fargo, Standard Chartered, Banco Santander, Citi and Samba Financial Group.
The Bank’s website (www.offshore.hsbc.com), which was developed under the coordination of its Jersey-based online team, was re-launched last year with a brand new look and an enhanced range of services specifically designed for its international expatriate customers.
The Global Finance Internet Banking Awards, now in their 11th year, highlight the global banking industry’s capabilities in using and developing internet services, with almost 250 individual banks from around the world entering this year. Judging was undertaken by a panel of technology experts and the magazine’s editors, who assessed entries on a mixture of criteria, including the ability to attract and service customers online, the growth of online customers and website design and functionality.
Lisa Wood, Head of Customer Propositions at HSBC Bank International, said: ‘Picking up this global ‘Best Consumer Internet Bank’ award is something of which we are very proud. The entire team in Jersey, together with our extended network of colleagues and partners, worked exceptionally hard to bring our new-look website to life last year and it feels great to be recognised for the effort that involved. We are continuing to improve features of HSBC’s online service to make it even stronger in the future.’
Nick Winsor, CEO of HSBC Offshore Islands, added: ‘This is great recognition for all the hard work that the local team have put in, demonstrating HSBC's position as a leading global brand and reflecting the considerable expertise that there is in Jersey. Today’s expatriates rely heavily on having access to a first class internet banking service and this award will give them even more confidence in our ability to support them as they live and work abroad.’