Natasha Lucock, Sales Director at Gallagher Channel Islands and Ise of Man, has been recognised in the Future Leaders Top 70 Leaders List that highlights the exceptional talent and insightful leadership of individuals who are shaping the future of Jersey. After spending almost two decades in insurance underwriting, and gaining her Chartered Insurer status, Natasha joined Gallagher in Jersey six years ago.
“Natasha is a key member of the Gallagher team in the Channel Islands and Isle of Man. She demonstrates many attributes that make her a Future leader. She is approachable, collaborative, takes ownership of situations and displays dedication & expertise in whatever she does. Natasha is passionate about the insurance industry and helping clients get the best solutions but also fostering career and development opportunities for those working within the industry. She is also a huge advocate for gender equality and will regularly lead the charge on this issue within the business. She embodies Gallagher’s values of professionalism and team work and delivers exceptional service putting the client’s needs to the fore.” James Anderson, group Managing Director, Gallagher Channel Islands and Isle of Man.
We caught up with Natasha…
Who’s inspired you?
Rather than one individual I tend to draw inspiration from a variety of individuals as each may have certain attributes or qualities that I admire, or a particular skill set that I’d like to replicate. Working with some very talented colleagues at Gallagher means I am constantly surrounded by people that are really good at what they do. It could be a leader with strategic thinking and the ability to navigate complex challenges or a colleague that demonstrates resilience through difficult times. I draw inspiration from individuals that can remain true to themselves, their values and have the ability to find balance in the world. Whether its managing work, health, family life – the ability to effectively juggle all that life bring se is something I admire in others.
What does exceptional leadership look like to you?
There are many traits that make a good leader but from my experience an exceptional leader has to have a strong ability to connect with their team. They need to be approachable, authentic and lead by example. A leader must be trusted to acting with integrity and be relied on to do the right thing. Setting the right tone for the culture of an organisation is important and begins with leadership team. Facing each day with passion, positivity and to be able to bring a team together to drive a business forward is a skill good leaders must possess. A great leader is open to new ideas, not afraid to laugh (humour is so important in creating a positive culture).Fostering a positive, fun and inclusive work environment where everyone feels valued and motivated to contribute is crucial to the wellness of colleagues and in turn success of the business.
What’s the best bit of advice you have been given?
When I was just starting out in my career I lacked confidence in my ability and would often try and conform to what I thought was a stereotypical ‘business professional’ During a development training course one piece of advice I was given and has served me well is ‘be yourself’ A leader I admired greatly at the time told me that others could see the potential in me and it was those unique qualities individual to me that would make me a success.
I’ve since learnt that being yourself doesn’t mean compromising professionalism, it means create your own personal brand that is true to who you are by including all those unique qualities. Being authentic comes easy, much easier than playing a part of something far less comfortable.
What podcast/book have you found most inspiring?
I am an avid reader, trying to transition to pod casts! Many books have inspired or resonated with me for different reasons. My current read is a book by Catherine May called ‘Wintering’. In summary it introduces the concept of wintering that like the seasons, as we progress through life we should acknowledge there will be periods of growth, rest, hardship and renewal and rather than resist we should embrace the seasons. This appeals to me as a leader in a business that is fast paced and dynamic as its important to find time to slow down to find strength and focus. I find that stepping away from the busyness of the day is when I find clarity to make the best decisions, and come back stronger and with renewed energy.
Where do you see yourself in 5/10 years time?
Ultimately, I hope to continue to have a meaningful impact as part of the leadership team at Gallagher. I think about what the next decade will look like with a world more unpredictable than ever and changing at a pace we’ve never seen before. Workplace skills and talent required in 10 years will be very different to that of now so keeping pace with technical growth and development is key . I strive for personal growth and development, to share my knowledge with others and know I possess the drive and desire to embrace what ever opportunities the future may bring.