Fairbairn Private Bank has recently announced the launch of its online training portal, FPB Academy. The bank has been working closely with the award-winning online training, development and competence management company, Competent Adviser, to develop and maintain the training platform and is offering this tool to all its client-facing staff to ensure competent adviser status.
Lynn Kelly, senior training executive, said, “We are delighted to have worked closely with Competent Adviser to set up our own bespoke training platform. Competent Adviser has provided us with the tools and knowledge to set up the platform, which promotes consistently high standards of client service among our staff. Fairbairn Private Bank has, and always will, place great value on the continued development of our staff and this was recently acknowledged when we were again listed as one of the Sunday Times 100 Best Small Companies to Work For 2010 and ranked very impressively at number 8. Developing this highly unique training programme assists us in fulfilling our mission to serve our clients better than any other financial institution.”
Competent Adviser is a competence testing and learning management system that provides examination qualifications and regulatory training to individuals, ranging from experienced advisers wishing to update or enhance their knowledge, to industry novices attending training as part of their initial induction programme. Innovative tools enable organisations to assess and maintain the competency of their staff, while the sophisticated reporting facility provides the evidence required to demonstrate that regulatory requirements have been met.