Santander International are pleased to announce the appointments of Estelle Armour and Steven Dubberley in Jersey. Mrs Armour joins the bank as Head of Mortgage Sales and Mr Dubberley as Relationship Director.
Mrs Armour will take an important role as Santander International prepare to launch mortgages for Jersey residents for the first time. Her responsibilities include product design, customer experience and working on mortgage sales strategy and processes.
With more than 12 years’ experience in the mortgage arena, Mrs Armour has comprehensive knowledge across the full range of mortgage practices and applications. She comes to Santander International after working for a global banking business as a Senior Mortgage Manager, where she was responsible for the implementation of a new mortgage framework for Expat clients. In her new role, Mrs Armour will be instrumental in developing the mortgage customer journey, implementing risk management strategies and delivering excellent customer service.
Steven Dubberley is a highly accomplished professional with over 30 years’ experience within the financial services industry, based in the Channel Islands and the UK. His career history includes relationship management, team leadership, business development, sales management and private clients in regulated IFA and Banking environments all with focus on the HNW/UHNW segment.
In Mr Dubberley’s new role as Relationship Director for Santander International, he will be looking after an array of clients including high-net worth individuals, trustees, asset managers, law firms, family offices and fund administration businesses. His main responsibilities include originating new to bank relationships, managing and maintaining a portfolio of clients, and ensuring excellent client service provision and exemplary corporate governance.
Mr Dubberley is a member of the Chartered Institute for Securities & Investments and the Chartered Institute of Insurance. In his spare time, he enjoys a range of sporting activities with his two boys (aged 11 and 13), loves to travel with the family and has a keen interest in Jersey history. Mrs Armour is a member of the London Institute of Banking & Finance. In her leisure time, she enjoys spending quality time with family and friends and her two cockapoos. She is also a sports and music fan and has recently joined the Jersey Hospice Choir.
James Pountney, Managing Director, Santander International, says:
‘The senior appointments of Steven and Estelle are testament to our commitment to Jersey residents and the exemplary service that we endeavour to deliver to our clients. They are highly accomplished in their areas of expertise and will be instrumental in the business moving forward and the new developments that we intend to deliver in 2018.
‘We plan to offer Mortgages to Channel Island residents by the end of the year, a service that is currently only offered to Isle of Man residents. Everyone at Santander International is committed to offering the very highest level of personal and corporate banking in the Channel Islands.’