Officer, Client Services Support

Officer, Client Services Support
Apply now
Officer, Client Services Support
Type: Vacancy
Sector: Banking
Reference: R-0000101777
Term: Permanent
Apply now

Overview

What is the opportunity?

The role of Officer, Client Services Support is responsible for the coordinated collection of external information to assist in the production and delivery of performance analysis reports (Emaps). Liaise with Fiduciary management team to clear outstanding queries to allow finalisation of performance analysis reports.

You will be responsible for the preparation of periodic reporting for Trusts and Companies that are either part of a structure or individual entities. You will also contribute to annual financial statements production by completing cash sections of accounts file in line with business deadlines.

What will you do?

Liaise with internal & external partners to collect information & resolve queries for Emap reviews. Distribute relevant documentation to linked parties following internal process.

Work closely with internal partners to resolve queries for quarterly Standard Reporting production following internal process and client deadlines.

Adhere to strict schedules and deadlines for production of cash sections of annual financial statements production to include reconciling /verifying cash balances & reconciling RBC fees.

Support with the reviewing of documentation and correspondence for financial implications.

Contribute to annual financial statements production by completing cash sections of accounts file in line with business deadlines.

Other ad hoc project work as required.

What do you need to succeed?
Must-have

High level of accuracy and attention to detail.

Strong Microsoft skills with experience of spreadsheet packages.

Ability to work to strict deadlines and meet targets.

Nice-to-have

Experience in fiduciary services or related business.

What is in it for you?

We thrive on the challenge to be our best – progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Leaders who support your development through coaching and managing opportunities.

Opportunities to work with the best in the field.

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

Flexible working options fully supported.

Contact Details/How to apply

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