Overview
What is the Opportunity?
Join Our Team as a Trust Manager!
Are you an experienced trust professional and seeking a managerial role where your expertise will make a significant impact? We are looking for a senior trust professional to join our prestigious team and drive our trust services to new heights. If you possess a wealth of experience in trust management and a passion for excellence, we invite you to explore this exciting opportunity.
Working in close partnership with the Client Service Directors you will be responsible for the management of fiduciary structures in the Private Client Fiduciary Services (PCFS) business. You will be a signatory of the Fiduciary Board of the Trust companies within the PCFS business and have the authority to make decisions under the ‘four eyes’ principle for Trusts, Foundations and nomineeships under the management of the PCFS business in accordance with the signing powers granted by RBC Trust Company.
You will also be a signatory of the Corporate Director and Corporate Secretarial companies (which are subsidiaries of RBC Trust Company (International) Limited, thereby representing the corporate directors and corporate secretaries and playing an active role in the management of those entities.
You will have a designated list of fiduciary structures (for example, trusts, companies, foundations and nomineeships and you together with the allocated Client Service Directors will be responsible for the proper fiduciary management of those structures, delivering an unrivalled client experience through client service excellence by offering best-in-class delivery of fiduciary solutions with a clear focus and controlled operating model.
What will you do?
Signing client communications in accordance with policies and procedures.
Ensure compliance with our and procedures and assist the Fiduciaries in ensuring all Audit points are addressed.
Undertake where necessary or appropriate, coaching and mentoring roles.
Management of a portfolio of trusts, companies, foundations and nomineeships in the aligned portfolio and engage with a programme of regular client and advisor visits.
Accountable for reviewing and refreshing the client strategic objectives and ensuring that the management of the fiduciary structures meets the client strategic needs.
Ensure fee reviews and negotiations are undertaken in light of current services delivery.
Ensure recovery of work in progress (WIP) and fee collection targets as set out in the Business Plan and support with the delivery of work in progress (WIP) recovery and fee targets.
Ensure compliance with local laws, financial regulations, and adherence to fiduciary duties.
Act in the best interest of the company, maintaining confidentiality, and avoiding conflicts of interest
Ensure the team implements and adheres to policies/procedures/framework and ensure compliance.
Ensure consistent compliance with Fiduciary Key Performance Indicators (KPI) metrics including Strategic Reviews, Investment Monitoring Action Points, AML Risk Ratings, KYC and Tax Risk Ratings.
Own compliance with local laws, financial regulations, and adherence to Fiduciary duties.
Audit points relevant to clients under your fiduciary responsibility are addressed and concluded in a timely manner.
Support employees to achieve their potential by effective coaching, mentoring, training, and supporting team members with clear communication to meet client needs.
Lead by example, support culture of doing what’s right and live RBC Values (Client First, Collaboration, Accountability, Diversity and Inclusion and Integrity), and support the senior leadership team to deliver a positive environment.
Provide support and input on the annual Employee Engagement Survey including participation in working groups.
What do you need to succeed?
Must-have
Excellent communication skills including proven client and stakeholder management expertise.
Good conflict management, negotiation, and influencing skills.
Hold an internationally recognised professional qualification (a Category A or B level qualification under Jersey Financial Services Commission Regulations).
Possess experience in interpersonal / leadership / team building and networking skills.
Ethical Judgement with decision making.
Demonstrate Fiduciary responsibility and effectively manage assets.
Trustworthiness.
Legal and financial acumen.
Ability to navigate complex financial landscapes.
Strong understanding of legal and regulatory framework and knowledge of local laws.
Proven industry experience in the fiduciary operations of trusts, companies, foundations and nomineeships.
What is in it for you?
We thrive on the challenge to be our best – progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation.
Leaders who support your development through coaching and managing opportunities.
Opportunities to work with the best in the field.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
A world-class training program in financial services.
Flexible and hybrid working options fully supported.