Supervisor – Banking and Payment Oversight

Supervisor – Banking and Payment Oversight
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Supervisor – Banking and Payment Oversight
Type: Vacancy
Sector: Banking
Reference: R0000092693
Term: Permanent
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What is the opportunity?

In this Supervisor position you will provide subject matter expertise to our outsourced partners with respect to banking and payment activities.

You will support any new and ongoing projects and actively monitor the services delivered versus Service Level Agreements.

You will assist with the development of change requests to bring efficiencies across the operational teams.

What will you do?

Provide Banking and Payment operations technical expertise to the team, business lines and Malaysian operations.

Undertake process sampling and quality assurance on both Banking and Payment processing.

Help develop Key Performance Indicator metrics and risk indicators, raising issues identified to senior management.

Assist key business partners to ensure effective controls and services are performed in line with Service Level Agreements.

Maintain process maps covering all operational process and operational organisational charts.

Support with the identification of potential risks and escalating to management for review.

What do you need to succeed?


Experience in supporting Banking/Payments activity within a high-volume business.

A practical understanding of Banking and Treasury products.


A good understanding of custody products.

Experience in System testing and operations reporting.

Qualified Banking or qualified Securities professional.

What is in it for you?

We thrive on the challenge to be our best – progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Leaders who support your development through coaching and managing opportunities.

Opportunities to work with the best in the field.

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

Flexible & Hybrid working options fully supported.


Contact Details/How to apply