What is administration?
Administration covers the activities that support the running of a fund or trust.
Administrators provide service support and form relationship for management, staff and customers.
This role involve plenty of client contact, attending meetings to record notes and making sure that the bookkeepers have all the data they need.
Administration in financial services
Administration roles in the finance industry are varied, however, you could expect to work in any of the following areas:
- Client relationship management
- Project management
- Service delivery
Some of the day-to-day tasks under the administration role, include:
- The use a variety of software packages (including Microsoft Excel, Access and Powerpoint) to manage data and produce documents and presentations
- Use content management systems (CMS) to maintain databases
- Manage and maintain budgets and carry out invoicing
- Recruit, train and supervise junior staff and delegate work as required
- Manipulate statistical data
- Arrange in-house and external events
- Arrange staff training
What skills do you need?
- Organisational/planning skills
- Communication skills
- Sound technical financial services knowledge
- IT literacy
- Accuracy and attention to detail
Qualifications to consider
- Relevant work experience
- Professional accreditations from organisations such as the Institute of Chartered Secretaries and Administrators (ICSA) or Society of Trust and Estate Practitioners (STEP).
- Office Manager
- Executive Assistant
- Human Resources Administrator
"Having worked in other client facing roles, being part of the operations team is perfect for me. As part of a smaller team it has a varied balance of work ranging from HR related tasks to accounts and budgets. It is can be a challenging but rewarding job."