What is Human Resources?

Human Resources (HR) is a company’s department (or employee) that’s responsible for recruiting new staff and making sure that existing staff are happy, well-matched and have everything they need. This includes finding, screening, recruiting and training job applicants, as well as looking after employee benefit programs.

People in HR often work closely with management to find ways to improve the wellbeing of staff and are there to help with any questions a person might have about their employment.

What’s HR like in financial services?

You could work in any of the following areas:

  • Recruitment, resourcing and talent planning
  • Learning and talent development or management
  • Organisation development
  • Employee relations
  • Employee engagement
  • Performance and reward
  • Health and safety
What skills do you need?
  • Critical thinking
  • Interpersonal and problem-solving skills
  • Analytical skills
  • The ability to understand complex regulations
  • The ability to compile and interpret data
  • General IT skills
What qualifications do you need?
  • A relevant university degree
  • Relevant work experience
  • Professional accreditations from organisations like the Chartered Institute of Personnel and Development (CIPD)