Administrator

Key responsibilities and accountabilities:

• Report to the Client Director
• Prepare and input client payment instructions in all formats (online, manual, fax as required);
• Ensure all payments are tracked and monitored during their various approval and release stages;
• Liaisons with contacts at third party banks;
• Perform the role of system administrator for our online banking relationships;
• Collection of aged debts in conjunction with administration staff;
• Respond to and follow up client payments;
• Perform other administrative duties as necessary to support the administration teams;
• Assist the administration team with clearing of review queries and undertaking annual trust asset reviews as required;
• Maintain diary task lists and ensure tasks are cleared on a timely basis;

Key skills and experience requirements:
• Experience of working with online banking systems;
• Must have entitled to work status in Jersey (i.e. minimum 5 years in Jersey).
• Experience in using TrustQuay and eDocs (document management system) (not essential as training will be given).
• Excellent communication and organisational skills;
• Excellent listening, verbal and written skills
• High degree of accuracy in particular numerical accuracy;
• Proactive approach and ability to work using initiative;
• A team player;
• An understanding of Jersey trust and companies;
• Ability to work under pressure to tight deadlines;