Associate, Policies and Procedures

Associate, Policies and Procedures
Apply now
Associate, Policies and Procedures
Type: Vacancy
Sector: Banking
Reference: R-0000082216
Term: Permanent
Apply now


What is the opportunity?

We have an exciting opportunity for a permanent position in the Private Client Fiduciary Services (PFCS) business as a Policies and Procedures Associate in the Technical Trust – Corporate Governance team (TT – CG) team.

This is a specialist corporate governance role in a dynamic and ambitious team. The successful candidate will play a vital role in collaborating with all areas of the PCFS business to ensure it has, and maintains, a clear, concise and robust suite of policies and procedures to enable the effective operation of the PCFS business and compliance with relevant laws and regulations.

What will you do?

Manage the suite of PCFS policies and procedures by collaborating closely with the different teams in the PCFS business and Group Functions (Law, Tax, Compliance and Risk), thereby ensuring that the PCFS policies and procedures are reviewed, approved by the relevant owning committee; and published on the document management system.
Proactively take responsibility for and engage with the PCFS business to identify document amendments/refinements/the need for further policies/procedures that may be required as a result of, inter alia, internal changes to processes, changes to RBC Wealth Management Europe policies and procedures, or through external changes (such as legal and regulatory developments).
Work with the TT-CG and Technical Trust– Legal & Fiduciary Risk (L&FR) teams to ensure that precedent wording and established standards of quality are upheld and maintained within PCFS policies and procedures.
Assist the TT-CG team in communicating regularly to the PCFS business both minor and substantive changes to PCFS policies and procedures.
Manage the PCFS policy and procedure dashboard and preparing reports to the relevant risk committees on PCFS policies and procedures.
Be responsible for, and work with, the TT-CG team in, maintaining the document management systems, including the PPL itself, that are used for the review and publication of PCFS policies and procedures.
Be required to stay updated on industry best practices, regulatory requirements, and emerging trends related to policy and procedure management.
Support operational and strategic projects and initiatives where there is an impact to PCFS policies and procedures.

What do you need to succeed?

Proven relevant professional experience (e.g. in regulatory risk management services, fiduciary or corporate services, legal services, legal or tax risk management).
Attention to detail with the ability to double-check the accuracy of information received or own work to ensure it is correct and in keeping with expectations.
A general awareness of fiduciary and corporate structures, processes and risk controls.
Excellent interpersonal and time management skills to meet agreed deadlines.
Ability to maintain confidentiality and have awareness of sensitivities around confidentiality.
Excellent team player with the ability to work autonomously if required – as a member of a team, keeps other team members informed and up-to-date by sharing all relevant or useful information.
Educated to an A level standard or equivalent.
Good computer literacy, including excellent excel skills.


Proven experience working in a trust company business with detailed knowledge of trust and company structures.
University degree or equivalent tertiary level qualification.
Ability to understand risks faced by the business and where necessary the requirement to escalate issues appropriately.
Openness to further study or professional development.
Able to demonstrate thought/educational leadership and relevant industry engagement.
Ability to deal with change by implementing plans and dealing with stakeholders where resistance is limited or passive.
Analytical thinker that breaks down problems, analyses findings and can make recommendations / plans to take matters forward.
Ability to operate well in a dynamic environment – Shifts focus and activities quickly in response to changing organisational priorities and competing demands.

What is in it for you?

We thrive on the challenge to be our best – progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Leaders who support your development through coaching and managing opportunities;
Opportunities to work with the best in the field;
Ability to make a difference and lasting impact;
Work in a dynamic, collaborative, progressive, and high-performing team; and
Flexible working and hybrid options fully supported.

Contact Details/How to apply