Overview
What is the opportunity?
You will be responsible for helping ensure operational efficiency of the timesheet and billing system and it’s linked processes to help the business meet its financial targets and profitability. Assisting the management of the Billing & Working Capital Team. Full training will be provided.
What will you do?
Production and processing of monthly/quarterly bills and associated schedules for distribution to clients
Maintaining key data spreadsheets relating to billing details to track and monitor the billing cycle
Involvement in the timely process of collecting cash and controlling debtor levels
Assisting with the communication of outstanding Fee Payments
Cash Allocation on receipt of the fee payments to client accounts
Support the business with internal billing queries and reporting including assistance on core billing platforms
Provide 5 Series system support for fiduciaries teams
Regular liaison with other divisional teams such as finance, onboarding, Cessations and Client Handling teams
Support the business with Time sheet management and development of business processes
Providing Reporting data and management information to wider RBC Teams
What do you need to succeed?
Must-have
High level of accuracy and attention to detail
Good customer relationship skills
Self-motivated/proactive
Good organisational and time management skills – ability to prioritise for greatest impact
Ability to work to tight deadlines and under pressure
Good team player – ability to work as part of a team and on your own
Nice-to-have
Trust and Company Knowledge
What is in it for you?
We thrive on the challenge to be our best – progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible working and Hybrid options fully supported