Overview
In this role, you will provide an efficient, accurate and timely reconciliation and investigation service for various business lines within RBC.
You will be responsible for executing the established control and risk management environment to ensure all reconciliations are produced in accordance with bank standards and regulatory requirements.
What will you do?
Provide Reconciliation technical expertise to the team, business lines and Malaysian Operations
Undertake process sampling/quality assurance on outsourced Reconciliation activities
Ensure all reconciliation and investigation activity is completed and performed in accordance with documented procedures
Perform complex investigations, provide advice / guidance on corrective action
Contribute to the development of processes/standards/policies /guidelines/tools, as required, to facilitate compliance with bank standards and regulatory/risk initiatives
Ensure operating processes and procedures relating to reconciliations and investigations are continually reviewed and are embedded in the working practices of the team
Monitor the chasing of statements to ensure receipt and monitor generic email boxes for receipt of statement and queries
Escalation of outstanding items exceeding agreed timescales to management for review
Where required produce relevant performance metrics for the Manager/Assistant manager